We honor your right to be forgotten!
In accordance to GDPR (General Data Protection Regulation) in the EU, we respect your right to be forgotten. We will remove or obfuscate all data associated with your account that is not pertinent to our financial records, when lawful to do so.
When exercising your right to be forgotten, we’d encourage you to reach out to the events and associated organizations associated with your purchases as well. We are unable to find and/or delete data that was gathered by, or transferred to authorized parties.
Note, if you exercise this right and you have active tickets/purchases, you may not be allowed to participate in the event, as many events require a valid ID that matches the name of your ticket for verification purposes. We are not responsible if you are unable to attend an event due to exercising your right to be forgotten.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. Additionally we may collect information specifically related to an event you are purchasing for. Many events take advantage of our “survey” feature, which may ask you additional questions outside of the scope of what we need. The information from these questions are not used by us, but are provided to the event organizers.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• Facilitate transactions and book-keeping
• Creating door/gate lists to facilitate event entry
• To send periodic emails regarding your order or other products and services.
Most of the information we store is shared with the event organizers and organizations responsible for events. We are not responsible for how these events uses or stores any data collected. If you have further questions about how we handle data, please ask! If you have questions about how event organizers are handling data, please reach out to the organization responsible for the event!
How do we protect visitor information?
We do regular automated vulnerability scanning, as well as regular software patching. We do regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders . The exception to this is if we are processing a high-volume event, we may employ a load-balanced “queue” system that stores a personalized “token” for holding your place in queue.
Do we disclose the information we collect to Third-Parties?
Being the nature of our business we share information with third-parties, namely “Event Owners” and those responsible for administration tasks of the event being ran.
We engage in this practice because,:
Event owners must have this information to properly run and plan their event.
Third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
• By logging in to their account
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
Last Edited on 2018-05-28